Terms of use: Carole Nevin Designs Online

Website Terms of Use for www.carolenevin.com

These are the general terms of the relationship between you (the website visitor) and us (the website owner- Carole Nevin Designs CC). They cover any use of www.carolenevin.com (the website). You agree to be legally bound by the terms by visiting and using this website. Please do not use the website if you do not agree to the terms.


About us
Carole Nevin Designs CC, is a designer, manufacturer, wholesaler, and exporter of exclusive, hand-crafted, homeware textiles. We are based in Cape Town, South Africa and our textiles products include curtaining and upholstery fabric; table linen; kitchen linen; scatter cushions; bags and accessories.


Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false, or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.


Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental, or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.


Our Rights
We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.


Product availability
Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched within 3 (three) working days of order and payment. Should the product not be in stock please allow 5 working days for manufacture and dispatch plus freight transit time i.e. allow 1 week for delivery within South Africa and 3-4 weeks for international delivery.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence, Carole Nevin Designs CC will contact you via email and provide a revised shipping schedule.


Gift Vouchers
Carole Nevin Gift Vouchers are not redeemable for cash and will not be replaced if lost, destroyed, or used without permission. Carole Nevin Gift Vouchers cannot be resold to – or exchanged with a third party. You cannot use a Carole Nevin Gift Voucher to purchase another Carole Nevin Gift Voucher. Our Gift Vouchers can only be redeemed online through our website www.carolenevin.com


Payment Options and Pricing
Carole Nevin Designs CC endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).


Carole Nevin Designs CC reserves the right to change pricing at any time without prior notice.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
NOTE: Please keep in mind that foreign currency prices displayed on this webpage are close estimations and may vary depending on your payment facility


Credit Card
We accept MasterCard and Visa credit cards. If you do not have a credit card, please utilize one of the other payment options, or simply log off and return to the site later to complete your order. All your order details will be saved online under the ‘Your Account’ section available for use whenever you’re ready! Sorry for the inconvenience.


Please note: We cannot be responsible for any additional charges by PayPal. Please check charges before purchasing.


EFT and Direct Deposit
EFT (Electronic Fund Transfer) is one of the most widely used ways of sending money online. Once you have added all the items which you require to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load Carole Nevin Designs CC as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.


Banking Details
Bank Name : Standard Bank (Fish Hoek Branch)
Account Name : Carole Nevin Designs
Branch Code : 036-009
Account No. : 270366695
Account Type : Cheque

You may pay for your products through a direct deposit. It’s very similar to the EFT payment, except you’ll have to go into your bank and physically make your direct deposit there.

Please email your EFT proof of payment or bank deposit slip to websales@carolenevin.co.za to ensure your payment is confirmed and order shipped as quickly as possible.

For more information about how to order, special order requirements and other payment options, please contact our Support Team on +27 21 788 1077 or email websales@carolenevin.co.za


Security Policy

  • Peach Payments process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents, and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  • Peach Payments is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Peach Payments Internet servers are protected by firewalls and intrusion detection systems.
  • The Merchant does not have access to credit details.
  • Peach Payments continually reviews and enhances its security in line with technological changes.


Customs, Duties and Taxes
When ordering from Carole Nevin Designs, you’re responsible for assuring the product can lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of South Africa may be subject to import taxes, customs duties and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country.
Additional charges for customs clearance must be fulfilled by the recipient; Carole Nevin Designs has no control over these charges, nor can Carole Nevin Designs predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.


Updating of these Terms and Conditions
We reserve the right to change, modify, add or to remove portions from the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.


I understand that all the designs and trademarks are registered to Carole Nevin Designs CC and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Carole Nevin Designs CC for any civil action, or any legal action deemed necessary against me.


Contact Details
Physical address: Eastlake Studios, 30 Eastlake Drive, Marina da Gama, Muizenberg, 7945, Cape Town, South Africa
Postal address: PO Box 592, Noordhoek, 7979, South Africa
Email address: info@carolenevin.co.za, websales@carolenevin.co.za
Phone numbers: +27 21 788 1077
Fax numbers: +27 21 788 1351

A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002.